Consumer research into online shopping shows that if retailers are to thrive in today’s tightening retail environment, they will have to integrate their online offering into their physical business to remain relevant to the internet-savvy consumer.
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Two research reports released by the British Retail Consortium reveal a tale of two cities – or at least one city, London, versus the rest of the UK.
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The British Retail Consortium’s (BRC’s) latest monthly survey finds ‘consumer confidence has fallen further to all-time lows’, prompting discounting from most retailers in order to generate sales.
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Strong performances from premium operators such as Harrods, Selfridges and Harvey Nichols have driven a sustained growth spurt over the past two years in the overall department store sector.
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Wiping away their tears with their surplus England replica shirts, sports retailers took a dark view of the England team’s failure.
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According to a National Consumer Council (NCC) report entitled Green Grocers?, UK supermarkets still need to do more to help customers reduce their environmental impact, despite welcome efforts to go ‘greener’.
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After pushing past the 1,200-point mark and looking like it was going to touch last year’s five-year high.
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Christmas was an almost unqualified success, with retail sales well ahead of the market’s expectations.
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American supermarket behemoth Wal-Mart is about to throw its hat into the ring in India
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